📦 SHIPPING POLICY

🕒 Order Processing

• Please make sure you select the correct model & color when ordering.

• No changes or cancellations can be made once the order has been processed.

• All orders are processed and shipped from our China warehouse.

• Processing may take longer during holidays & sale seasons.

✅ Shipping Confirmation

• You will receive an email confirmation with a tracking number once your order is shipped.

• Shipping costs depend on the package weight & destination.

• Customs duties & taxes are the customer’s responsibility.

🔎 Tracking

• Customers are responsible for tracking their orders & submitting customs documents if required.

• If an order is marked as “return to sender” due to the receiver’s failure to follow up, no free refund or replacement will be issued.

• In such cases, you may need to place a new order.

🚚 Delivery

• Orders may be delivered by your local post office or a courier service.

• If you’re not home, a notice card will be left for collection details.

• Estimated delivery time:

  • Processing: 2–7 days

  • Shipping: 10–21 days
    (delays may occur due to customs, weather, or holidays)

💰 Taxes & Duties

• Import taxes, duties, and fees are the responsibility of the customer.

• For more details, please contact your local customs office.

💳 Foreign Transaction Fees

• All transactions are processed in USD via PayPal or Stripe.

• Your bank may charge a foreign transaction fee or apply its own exchange rate.

❌ Cancellation & Changes

• If you need to cancel or change your order, please contact us immediately.

• Once the warehouse has processed your order, no changes or cancellations can be made.